General Queries
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The FAQ section offers answers to the most
common questions relating to the benefits and use of eJinnPOWER.
For any further queries contact us at ejinn@ejinnpower.com
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FAQ:-
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1. How do I activate SMS feature on my eJinnPOWER? How much
time will it take?
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Ans: It's easy! Just follow these simple steps:
(i) Type 'BULK' followed by Your Name and send SMS to 0922 377 1999.
(Alternately you can also email to us typing BULK + your name + your cell number
to ejinn@ejinnpower.com)
(ii) Within 24 hrs eJinnPOWER Helpdesk sends you an SMS giving you your Account number and your default Password
to operate the SMS account.
(Store your SMS Account number and password to be handy when required. Incase you
forget your password, approach our Helpdesk for retrieval.)
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2. How is SMS from eJinnPOWER sent?
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Ans: There are two way of sending SMS thro' eJinnPOWER:
(i) It's thro' compatible cell phone with USB connectivity
(ii) thro' internet. SMS powered by eJinnPOWER is send online thro' Internet or
thro' offline when scheduled.
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3. Is SMS thro' eJinnPOWER available Free of cost?
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Ans: Nothing comes free in this world. What may appears free, it always has a catch some where. We had a case wherein thro' a free SMS, a complete control of PC was hacked, in another case a SMS came with a virus, which promoted anti-virus software... Just lookout for the fine print.
SMS from eJinnPOWER have great benefits. Please see FAQ No. 4
Online SMS Plans :
- Plan A = 1000+ SMS @50 paise = Rs.500+
- Plan B = 5000+ SMS @35 paise = Rs.1750+
- *Plan C = 25000+ SMS @30 paise = Rs.7500+
- *Plan D = 1 Lac+ SMS @25 paise = Rs.25000+
*Branding Feature is activated here.
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4. What are the benefits of Online SMS from eJinnPOWER?
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(i) Use Readymade SMS Templates with edit option.
(ii) Register Brand for Mass SMSing as sender ID.
(iii) Sends up to 6000 SMS in 60 sec.
(iv) Local & National SMS @ same rate.
(v) No expiry date for SMS consumption.
(vi) Schedule and send SMS on an Offline basis (even if your PC/Laptop is off).
(vii) eJinnPOWER offers a unique feature of two modes of SMSing.
(a) Normal Mode (SMS will be auto added in Inbox.)
(b) Flash Mode (SMS will auto flash on Cellphone but not save
in Inbox.)
(viii) When scheduling SMS, Long SMS in more than one parts are displayed in continuity.(presently
the receiver gets multi part SMS usually in reverse order.)
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5. How can I dial thro' eJinnPOWER?
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Ans: Yes, this is a very friendly feature of eJinnPOWER. However your PC/Laptop
should have connected to modem( internal/ external ) which in turn is connected
externally to a Landline Phone*, preferably thro' speaker phone. The direct telephone
line is connected to the modem and the modem output is connected to the telephone
instrument.
Dialing process:
i) Get the contact person's phone numbers thro' Magic Search window by keying a
few letters of the name.
ii) A list of names will appear in the Contact book window.
iii) Select the one you wish to dial. Double click on the phone number.
iv) eJinnPOWER Phone dialer window opens, the phone dialing process begins and navigated
thro' friendly messages.
* Only MTNL phones with telephone incoming line. Not compatible to Walky-Talky wireless
phones (from Reliance / Airtel / Tata phone).
(click here to see FlowChart)
Download...
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6. How can I record phone conversation?
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Ans: This is a simple procedure to follow after you have activated the phone dialing
feature
by connecting telephone instrument thro' modem as in FAQ
no. 13.
i) Here a telephone recording adapter (available at reputed electrical / hardware
shops or check with Helpdesk) is used as shown in the diagrams. Here a telephone
incoming line is inserted in the input socket of the adapter. The recording jack
is connected to the microphone port of the CPU / Laptop. Where as the fixed cable
from the adapter is connected to the input socket of CPU Modem.
ii) Activating recording: when the telephone line is active, start the recording
from eJinnPOWER by click on start button.
iii) To stop the recording or pause, click on respective buttons.
iv) The recorded file can be named in the space provided in the recording list.
(click here to see FlowChart)
Download...
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7. Can I copy the phone recording in Pen drive or making the CD/DVD of the recording?
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Ans: Yes, It’s simple. Step by step the procedure is as follows:
i) Select the recorded message and click on icon 'Save Copy As'.
ii) On clicking will open window 'Save Copy As'.
iii) If you have to transfer recording to PEN drive.
iv) Click on drop-down box to select 'Removable disk' in the 'Save in' drop-down
list.
v) Then click on Button 'Save'.
vi) The recording is saved in the PEN drive.
vii) For making the CD/DVD of the recording.
viii) Repeat steps i), ii) and iv) above and follow the CD/DVD burning procedure.
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8. Can I copy the voice recording in Pen drive or making the CD/DVD of the recording?
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Ans: Yes, the procedure is the same as that of phone recording given in FAQ 15 above.
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9. What is the maximum time duration limit of voice/phone recording?
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Ans: eJinnPOWER records in mp3 format (Approx @ 6MB per hour). It can record
any number of minutes/hours,
depending on your computer's hard-disk space.
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10. How authentic is Numerology loaded in eJinnPOWER?
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Ans: eJinnPOWER is provided with an in built Numerology feature. It is absolutely
authentic and developed by the experienced Astro Numerologists. Thousands of people
have benefited and people have altered the name spellings according to the predictions
by the software.
The prominent features of eJinnPOWER Numerology are:
i) Judging compatibility by popular names (of person with person or person with company's
name or others).
ii) Judging compatibility by dates of birth.
iii) Judging compatibility of your date of birth with your popular name.
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11. What is auto save scribbling pad?
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Ans: It's a Blackboard feature of eJinnPOWER. All your jottings / noting / drafts
and others get auto saved. The Blackboard feature also allows drafting your emails,
confidential documents and others and auto saves these instantly. There is an option
to change the background colour of the Blackboard, as well as the font and the text
matter. There is an icon to search the blackboard by typing the keywords. Further
more there is an option to maximize, edit / change and print the blackboard contents
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12. What all cities are included in Multi city yellow pages?
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Ans: 16 Major cities yellow pages offline directory are available. By default you
will get Mumbai yellow pages directory along with the software.
Available cities are:
| 1)Mumbai
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2)Ahmedabad
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3)Bangalore
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| 4)Chennai
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5)Coimbatore
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6)Delhi
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| 7)Hyderabad
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8)Indore
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9)Jaipur
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| 10)Calcutta
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11)Ludhiana
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12)Pune
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| 13)Vadodara
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14)Surat
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15)Cochin
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| 16)Lucknow
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13. How customer can secure private accounts and documents in it?
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Ans: The e-Locker has an encrypted language which makes it impossible to break the
code and hack it. There is segmented space for storing different documents, pictures,
money accounts, PINs of Credit Cards, Debit Cards, ATMs and others. For your personal
security purpose we allow creating multiple e-Lockers and every locker is created
with passwords.
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14. Can I install eJinnPOWER on Laptop?
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Ans: Yes, you can install it on laptop too. For operating efficiency the RAM shall be not less than 1 GB in case of Windows Vista,else in case of windows XP, RAM Shall be minimum 512 MB .
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15. Is it possible to transfer data from PC* to Laptop* and Laptop* to PC*?
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Ans: Yes, It is possible to transfer data by connecting the two by cable or by copying
in PEN drive and then copying from PEN drive to the Laptop. It is also possible
to copy the data thro' Bluetooth connectivity or by taking the backup on CD and
then transferring it on the Laptop by the usual process.
(Presently development is in process to upload data to Internet via email or uploading
to a personal website and then downloading it to which ever PC / Laptop required.)
* all PC / Laptop must have installed license eJinnPOWER.
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16. In How many number of PC / Laptop can I transfer data and update?
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Ans: In any number of PCs / Laptops where licensed eJinnPOWER is installed
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17. Is taking Backup possible?
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Ans: Yes, It's an advantage to do it as the safe guard to protect against hard-disk
crash or a serious virus attack. The detail of backup is very simple and its procedure
is listed in the eJinn Help menu loaded in it.
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18. Can you send your engineer for onsite installation & Demo ?
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Ans: We provide Free Online installation thro' our Help Desk. Onsite installation
is chargeable @ Rs.300/- for a maximum of one hour. Presently this service is only
available in Mumbai within Octroi limits. Outside Octroi limits is subject to availability
of engineers and enhanced service charges as advised by the Helpdesk
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19. What are the benefits of on-site installation?
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Ans: On-site installation will cover following benefits:-
(i) Transfer of Mobile Phone-book into eJinnPOWER. (It works as a Secured Cell phone
Data backup + Direct PC dialing).
(ii) Transfer of Outlook / Excel Phone-book into eJinnPOWER.
(iii) Activation of Favorite software & Websites.
(iv) Personalized Demo and Features Familiarization.
(v) Activation of Phone dialing, Phone Recording and Voice Recording Features.
(vi) Usage of Secret eLocker benefits.
(All these can be done online as well.)
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20. When is your engineer available for on-site installation?
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Ans: On all working days between 10am to 6pm subject to scheduling by the Helpdesk.
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21. How long you provide Free Online Help Desk support?
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Ans: Our Help Desk is open between 10am to 7pm on all working days for a period
of one year from the date of installation. Renewal of Helpdesk Support is offered
at a nominal cost for a year.
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22. How to buy eJinnPOWER package?
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Ans: To buy eJinnPOWER package(s), you can idealy contact our Help Desk:
Marshalls Enterprise India Pvt Ltd.
108-109, Kakad Udyog Bhavan,
L.J. Road ,Matunga (W),
Mumbai- 400016,India
Tel- 022-4070 2131
ejinn@ejinnpower.com
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